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Schedule With Us

Want to finally have a hair color that compliments your skin tone to its fullest potential? Looking for that cut that will turn heads. Call us today to schedule an appointment and one of our Front Desk Divas will set you up with a time that best suits your availability.

Some words of advice, book soon. The Illuminators book up quickly so you don’t want to miss out. For those of you last minuters (you know who you are), no worries, we have an active standby cancellation list that we surf daily. We will plug in your ideal days and times and give you a call as soon as something opens up.

To find a list of our services and pricing check the WHO ARE THE ILLUMINATORS page. Each stylist offer and individualized pricing structure.

704.376.3555

Appointment Guides

Cancellations

Surprised with a trip to Paris from your husband for the upcoming weekend and need to cancel your appointment? No problem. Just give us a day’s notice and we will get you rescheduled promptly. Don’t have a day’s notice? That sometimes happens. As long as it isn’t a reoccurring theme (like a season of Day’s of our Lives). If it is, we will address it and that will just be awkward.

No Shows

If you no show you keep someone else from illuminating, someone who has been anxiously awaiting their illumination. We will call all of our waiting list and tell them that you no showed, ensuring immediately mo-jo heading your way. Just kidding but all jokes aside, please don’t no show.

Running Late

Life is hectic and we realize that sometimes you will be late. We will do everything in our power to get you accommodated. Due to the processing times of hair color and other clients’ schedules, sometimes it isn’t possible. As a general guideline, if you are more than 15 minutes late we may need to reschedule.

Children

We love them. Seeing that most of us are kids at heart it makes sense. In loving them we have their utmost safety in mind. As Illuminate was designed to be an adult’s haven, it is not childproofed. There are sharp implements and hot tools, all very enticing for a child’s curiosity. Give yourself a treat and arrange for childcare during your visit. You deserve it.

Payment

We accept several forms of payment for your convenience; Visa, MasterCard, Discover, personal checks and cash. If you write a check and it comes back to us, we will charge you $10 and will unfortunately need to limit your future payments to cash or credit cards. Great news, we do accept gratuities on credit cards for your convenience.